A new partnership has been announced by Navien and British Gas which will provide the manufacturer with national repair coverage and warranty support across its gas and oil boiler ranges and heat pumps. The collaboration will give Navien customers access to British Gas’s extensive network of engineers, enabling faster response times, consistent service standards, and peace of mind.
Graham Parkes, commercial director at Navien, says: “We’re here to show installers what it truly means to be a one-stop shop. This partnership with British Gas takes our service promise to the next level – giving installers and homeowners nationwide reassurance, greater speed, and even better technical support, all under the Navien name.”
Since entering the UK market in 2014, Navien has invested in tailoring its global expertise to meet the specific needs of British homes and heating professionals. The company says that this partnership with British Gas builds on that promise, offering a single point of contact, one training path, and one support network to help busy professionals reduce complexity, deliver excellence, and grow their businesses with confidence.
