Targeting heat pump installers, Passiv UK has launched the Passiv Portal, a free web-based monitoring system. It allows installers to remotely track and manage multiple installations from a single dashboard and supports heat pumps from 16 manufacturers, reducing the need to switch between separate brand portals.
The platform provides live and historical data on system performance, including flow temperatures, energy use and customer settings. Passiv UK says this can help installers identify issues more quickly, reduce unnecessary site visits and offer remote support to customers. It is also suitable for use by organisations such as social housing providers, housebuilders, heat pump manufacturers and energy suppliers to monitor performance across larger groups of properties.
In addition, Passiv UK supplies the Passiv Smart Thermostat, designed specifically for heat pump systems. It controls flow temperature directly rather than operating like a conventional on-off thermostat. According to Energy Saving Trust verification, it can reduce heating bills by up to 30% and improve heat pump efficiency by around 17%. It also supports adjusting heating based on time-of-use tariffs and integration with rooftop solar generation.
