More than 1,200 heat pump owners have registered with Nesta’s Visit a Heat Pump scheme since its launch two years ago.

The online platform is designed to enable heat pump owners to connect with other potential purchasers. The scheme has connected nearly 2,500 people across more than 1,500 bookings with heat pump owners in their area to see them working in a home like theirs before they have one installed. A 2025 survey of 154 visitors of the service found that more than half (55%) went on to install a heat pump after a visit, while a further 18% reported that they intended to install a heat pump and took steps towards doing so after visiting one. 

Hosts registered with Visit a Heat Pump live in a range of different houses, from larger, older homes (including, in one case, a converted dairy farmhouse) and smaller city flats. More modern homes (post-2003) make up almost 1 in 4 of the houses (25%), followed by houses that are classed as ‘pre-1920’ on the system (18%) and 1965-1982 houses (17%). Homes built between 1920-1944 make up 1 in 10 (11%).  

Katy King, director of Nesta’s sustainable futures mission, says: “It’s great to see how many people up and down the country are making use of this scheme.  If all visitors of Nesta’s Visit a Heat Pump scheme went on to install a heat pump, annually we could prevent around 4,712 tonnes of CO2 from entering the atmosphere in the first place. That’s the equivalent of avoiding the use of around 245 million single-use plastic bags. Anyone that is on the fence about installing a heat pump can use our free website to access our network of incredible hosts across the UK, see the tech in action and hear from real users how a heat pump works for them. These devices are not only good for the environment, but they can also lead to a cash saving on energy bills with the right tariff.”

Eleanor from London has received the highest number of bookings than any other member on the platform. She says: “It’s been a great experience hosting people who want to find out more about living with a heat pump before they take the plunge. We’ve enjoyed being able to show them how well it’s worked for us and learn from them about their experiences of improving the efficiency of their homes.” 

To find out more, visit: Nesta’s Visit a Heat Pump