A new series of free online commercial product training sessions has been organised by Baxi Heating to enable installers to continue to develop their knowledge about the Andrews Water Heaters range of condensing water heaters and wall hung and floor standing high efficiency boilers from Potterton Commercial.
Mark Lovegrove, commercial training manager at Baxi Heating, comments: “Our practical training courses have always been in high demand, but due to social distancing requirements we unfortunately can’t offer them in the same format at the present moment. So we’ve taken them online instead, and designed a series of live lockdown learning sessions intended to give installers the opportunity to build on their knowledge and skills in these difficult times.”
An expert trainer, Mark will be delivering the training via Microsoft Teams, using a combination of slides and video. Each session will cover the product range along with applications, installation requirements, commissioning, accessories, maintenance, testing and trouble shooting. An individual course will last approximately 90 minutes with at least four Question & Answer breakouts and ending with a quiz to assess understanding. Participants will all receive an electronic copy of the engineer’s training manual.
Mark adds: “We’re keeping each session to a maximum of eight people so that the personal touch will still be there. And being able to offer live training means there’ll be plenty of opportunity for participants to ask questions immediately. Our goal is to support our installers as much as we can through this crisis. So we look forward to helping them further their knowledge with these lockdown learning sessions and will be scheduling repeat dates according to demand.”
The first session taking place at 10.30am on 6th May on the Andrews Water Heaters ECOflo unit. To reserve a place, email CommercialMarketing@baxiheating.co.uk.
