Any installer who might need help and advice in laying an underfloor heating (UFH) system can now access an online Live Chat service from Continal Underfloor Heating. Installers who are browsing the company’s website looking for technical, product or installation advice can speak live to one of Continal’s experts and have their questions answered quickly and efficiently.
Company founder Chris Ingram comments: “We know how much our customers value our market-leading customer service. They love the fact that we will always give them the same UFH Expert to contact so they don’t have to explain their projects multiple times to different people. But we also know that when they have a technical question, they need to be able to find the answers as quickly as possible.
“Our website already contains a great deal of product information and technical specifications, but we know sometimes there is no substitute to speaking with an actual person. That’s why we have introduced the Live Chat function to our website, to make sure that getting in touch with our team of experts is easy, no matter where you are or what information you need.”
The Live Chat is available during office hours (9am – 6pm, Monday to Friday). Simply visit www.continal.co.uk and the Live Chat box will appear on screen automatically.
