With the aim of saving installers valuable time, Baxi has unveiled a new and improved Baxi Works platform, which enables users to find technical information faster and access the training and support they need to grow their business. It is also now optimised for mobile devices, so the user experience is faster and more intuitive, making it easier to complete everyday tasks while on the job.
The Works platform has evolved to include a new top-tier Baxi Approved Partner status. This status grants access to an enhanced package of business, technical and marketing resources. With these advantages come premium rewards and exclusive benefits that engineers can use to stand out in an increasingly competitive market.
To support installers with the transition to low carbon heating, discounted heat pump training is also available on Baxi Works along with technical guidance and expert advice. By cutting training costs and providing practical assistance before, during and after installation, Baxi Works helps engineers grow their expertise and confidently approach new business opportunities. The platform includes tools to identify error codes, assess gas pipe sizing, a gas flow rate calculator and access to Parts Arena.
Dan Martin, loyalty marketing manager at Baxi, explains: “We built the new Baxi Works around what installers told us they needed. Time spent on paperwork is time away from customers, so we’ve focused on making everyday tasks simpler while giving installers access to quality training, exclusive rewards and technical support that can strengthen their business. Whether it’s finding information on the job, developing low carbon expertise or accessing new work opportunities, Baxi Works is designed to show installers that we’ve got their back every step of the way.”
For more on the new and improved Baxi Works, see baxiworks.co.uk
